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Professional Training in Tourism & Hospitality Services

Job Description

To equip learners with knowledge and skills to manage tourism and hospitality services efficiently and enhance guest experiences.


Objective: The program aims to provide students with an in-depth understanding of the hospitality and tourism industry, with a focus on management skills, customer service, event planning, travel operations, and business operations. The course also emphasizes the importance of creating memorable customer experiences, managing resources efficiently, and understanding industry trends.

Eligibility Criteria

Criteria 1

Criteria 2

Experience

Training Qualification

12th

Pursuing Continuous Schooling

1 Year

None

12th

Passed

6 Months

None

Degree

Passed

No Experience

None


Sector

Tourism & Hospitality

Certifying Bodies

National Education Training And Development

Type of Organisation

Board of Vocational Education

Occupation Standards/Syllabus

NCO Code

Mandatory/ Optional

Duration

  • Introduction to Tourism and Hospitality Industry

  • Customer Service in Tourism and Hospitality

  • Hospitality Operations Management

  • Marketing and Sales in Tourism and Hospitality

  • Sustainable Tourism and Hospitality Practices

  • Event Planning and Management in Tourism and Hospitality





N/A





Mandatory





3 Months


Learning Module In Job Role/Syllabus

Career Opportunities

  • Tour Manager

  • Hotel Manager

  • Travel Consultant

  • Event Coordinator

  • Front Office Executive

  • Airline Cabin Crew

  • Cruise Line Staff

  • Tourist Guide

  • Resort Operations Manager

  • Customer Service Executive (Travel and Hospitality)


Duration Hours

Theory :

100

Practical :

100

Employability Skills :

30

OJT (Mandatory) :

30

Specializations in Course

Professional Training in Tourism & Hospitality Services, graduates unlock a variety of opportunities in the hospitality and tourism industries, focusing on customer service, operations, and travel management.


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