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Diploma in Office Automation (DOA)

Job Description

A Diploma in Office Automation is a specialized course designed to train individuals in using modern office software, tools, and technology to automate routine office tasks and improve efficiency. The program focuses on developing skills in managing office functions through computer applications, making administrative processes faster, more accurate, and streamlined.


Objective: The Diploma in Office Automation is a valuable program for anyone looking to enhance their skills in modern office management. By mastering automation tools, software, and digital communication systems, students can significantly increase their efficiency in the workplace, positioning themselves for success in various administrative and IT roles.

Eligibility Criteria

Criteria 1

Criteria 2

Experience

Training Qualification

12th

Pursuing Continuous Schooling

1 Year

None

12th

Passed

6 Months

None

Degree

Passed

No Experience

None


Sector

Information Technology

Certifying Bodies

National Education Training And Development

Type of Organisation

Board of Vocational Education

Occupation Standards/Syllabus

NCO Code

Mandatory/ Optional

Duration

Fundamentals of Computers

MS Office

Operating Computer using GUI based OS

Internet and HTML

Making Small Presentation



N/A





Mandatory




6 Months




Learning Module In Job Role/Syllabus

Career Opportunities

  1. Office Automation Specialist

  2. Data Entry Operator

  3. Office Administrator

  4. Administrative Assistant

  5. Document Control Clerk

  6. Office Assistant

  7. Customer Service Representative

  8. Billing Clerk

  9. Payroll Clerk

  10. IT Support Specialist (Office Automation)

  11. Executive Secretary

  12. Front Desk Coordinator

  13. Inventory Clerk

  14. Event Coordinator

  15. Human Resource Assistant


Specializations in Course

  • Corporate Sector: Companies of all sizes require office administrators, assistants, and clerks to manage day-to-day operations efficiently.

  • Healthcare: Hospitals, clinics, and healthcare providers need office support for tasks such as appointment scheduling, patient records management, and billing.

  • Education: Schools, colleges, and universities require clerical and administrative staff to handle scheduling, student records, and communications.

  • Government: Government departments need clerical and administrative staff to manage records, handle communication, and support public services.

  • Banking and Finance: Banks and financial institutions employ office automation specialists, clerks, and support staff to manage customer information, accounts, and billing.

  • IT and Technology: IT companies require office support staff with automation skills to streamline processes, improve efficiency, and manage documentation.

  • Retail and E-commerce: Businesses in retail and e-commerce require office automation tools for managing customer data, inventories, and transactions.

  • Legal: Law firms require clerks and administrative assistants to manage legal documents, schedules, and client


Duration Hours

Theory :

150

Practical :

150

Employability Skills :

60

OJT (Mandatory) :

60

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