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Certificate in Hospitality Management

Job Description

A Certificate in Hospitality Management is a short-term professional course designed to equip students with fundamental skills and knowledge required to excel in the hospitality and tourism industry. This program provides a broad understanding of hospitality operations, customer service, and management techniques essential for roles in hotels, restaurants, resorts, event planning, and other related sectors.


Objective: A Certificate in Hospitality Management is a short-term program designed to introduce individuals to the core aspects of the hospitality industry, such as customer service, hotel operations, event management, food and beverage services, and more. It serves as a foundational course for those seeking to enter or advance in the hospitality and tourism sector.

Eligibility Criteria

Criteria 1

Criteria 2

Experience

Training Qualification

12th

Pursuing Continuous Schooling

1 Year

None

12th

Passed

6 Months

None

Degree

Passed

No Experience

None


Sector

Tourism & Hospitality

Certifying Bodies

National Education Training And Development

Type of Organisation

Board of Vocational Education

Occupation Standards/Syllabus

NCO Code

Mandatory/ Optional

Duration

  • Introduction to Hospitality Industry

  • Front Office Operations

  • Housekeeping Management

  • Food and Beverage Service

  • Hospitality Marketing and Sales

  • Event Management in Hospitality



N/A





Mandatory




2 Months




Learning Module In Job Role/Syllabus

Career Opportunities

  • Front Office Executive / Receptionist

  • Guest Relations Executive

  • Hotel Management Trainee / Operations Trainee

  • Food & Beverage Service Staff / Steward

  • Housekeeping Supervisor / Assistant

  • Event Coordinator (Hotels/Event Firms)

  • Customer Service Executive – Travel or Hospitality BPO

  • Restaurant / Café Supervisor

  • Cruise Line or Airlines Hospitality Staff

  • Entrepreneur – Start a Hospitality Venture


Duration Hours

Theory :

100

Practical :

100

Employability Skills :

30

OJT (Mandatory) :

20

Specializations in Course

  • Hotel and restaurant operations

  • Communication and guest handling

  • Hospitality software (PMS like Opera)

  • Housekeeping and facility management

  • Food safety and hygiene standards

  • Team coordination and conflict resolution


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