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Certificate in Hospitality Business Manager

Job Description

To develop the skills to manage hospitality operations efficiently, ensuring high service quality, customer satisfaction, and business growth.


Objective: The Certified Hospitality Business Manager course is designed to equip professionals with the knowledge, skills, and strategies required to manage and optimize hospitality operations effectively. Participants will learn to oversee hotel and resort operations, food and beverage management, guest services, financial planning, and staff coordination. The course emphasizes operational efficiency, customer satisfaction, quality assurance, marketing, and compliance with hospitality standards.

Eligibility Criteria

Criteria 1

Criteria 2

Experience

Training Qualification

12th

Passed

1 Year

None

Degree

Pursuing Continuous Schooling

6 Months

None

Degree

Passed

No Experience

None


Sector

Tourism & Hospitality

Certifying Bodies

National Education Training And Development

Type of Organisation

Board of Vocational Education

Occupation Standards/Syllabus

NCO Code

Mandatory/ Optional

Duration

  • Module 1: Introduction to Hospitality Business Management

  • Module 2: Hospitality Operations Management

  • Module 3: Marketing and Customer Relationship Management

  • Module 4: Financial Management and Revenue Optimization

  • Module 5: Human Resource and Leadership Management

  • Module 6: Strategic Planning, Innovation, and Emerging Trends




N/A





Mandatory




3 Months



Learning Module In Job Role/Syllabus

Career Opportunities



Duration Hours

Theory :

100

Practical :

100

Employability Skills :

30

OJT (Mandatory) :

20

Specializations in Course

Certificate in Hospitality Business Manager, graduates can pursue careers in hotel and resort operations, food & beverage management, hospitality marketing, front office operations, and overall business management in hospitality. This program equips professionals to manage day-to-day operations, guest services, and strategic business functions in hotels, resorts, restaurants, and other hospitality establishments.


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