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Certificate in Travel & Tourism Associate (Tour Operator)

Job Description

To train professionals in planning and managing travel and tourism services efficiently, ensuring customer satisfaction and compliance with industry standards.


Objective: The Certified Travel & Tourism Associate (Tour Operator) course is designed to equip professionals with the knowledge and skills required to plan, organize, and manage travel and tourism services efficiently. The course covers itinerary planning, travel logistics, customer service, destination management, tour marketing, travel regulations, booking systems, and risk management.

Eligibility Criteria

Criteria 1

Criteria 2

Experience

Training Qualification

12th

Pursuing Continuous Schooling

1 Year

None

12th

Passed

6 Months

None

Degree

Passed

No Experience

None


Sector

Tourism & Hospitality

Certifying Bodies

National Education Training And Development

Type of Organisation

Board of Vocational Education

Learning Module In Job Role/Syllabus

Occupation Standards/Syllabus

NCO Code

Mandatory/ Optional

Duration

  • Module 1: Introduction to Travel & Tourism Industry

  • Module 2: Tour Operations Management

  • Module 3: Itinerary Planning & Destination Knowledge

  • Module 4: Customer Service & Sales in Tourism

  • Module 5: Travel Documentation & Formalities

  • Module 6: Tourism Marketing & Digital Tools




N/A





Mandatory




3 Months



Career Opportunities

  • Tour Operations Executive

  • Tour Operator Assistant

  • Travel Package Executive

  • Destination Management Executive

  • Travel Operations Coordinator

  • Group Tour Coordinator

  • Senior Tour Operations Manager

  • Travel Business Owner / Tour Operator Entrepreneur


Duration Hours

Theory :

100

Practical :

100

Employability Skills :

20

OJT (Mandatory) :

20

Specializations in Course

Certificate in Travel & Tourism Associate (Tour Operator) prepares professionals to manage tour operations, itinerary planning, travel coordination, and customer service for domestic and international tour packages. The program develops expertise in tour planning, vendor coordination, ticketing, travel documentation, customer handling, package costing, and tourism operations management.

Graduates are in demand across tour operating companies, travel agencies, destination management companies (DMCs), tourism boards, online travel companies, and hospitality tourism organizations.


  • Tour costing and itinerary planning

  • Global distribution systems (Amadeus, Galileo, Sabre)

  • Vendor negotiation and coordination

  • International travel documentation knowledge

  • Customer relationship management

  • Foreign language proficiency


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